Planning for a transition to Cisco Secure Access
Cisco is beginning a planned end-of-sale and end-of-life transition for Cisco Umbrella. Customers can renew existing subscriptions through the End-of-Renewal date in January 2028. Support remains fully active until the End-of-Support date in January 2029.
Customers will continue to receive service and support according to their subscription terms and Cisco’s published end-of-life milestones. However, we recommend you take advantage of this special upgrade to Secure Access offer now.
Self-service support
Documentation
Knowledge base
Training videos
Service Updates
Still need help?
If you’re unable to find an answer to your question in our self-service resources, reach out in one of the following ways:
1. Submit a support ticket here.
2. If you have phone support, call us via the provided phone numbers in your dashboard under Admin > Licensing.
Interested in upgrading your support package? See support package options.
