Like most events, RSA was held remotely this year. And while we’re all very accustomed to virtual events by now, I dearly missed seeing my colleagues, friends in the industry and especially our wonderful customers. And we didn’t get the chance to remark “wow, there’s even more security vendors at RSA than last year!”
The number of security vendors has grown so much that it can be confusing to discern the differences in approach, architecture or technology. From a customer viewpoint, sometimes everyone sounds the same! Which is why we wanted to share some new findings on Cisco Umbrella with you from a customer, third party and industry analyst perspective.
Customer Perspectives
Every year we survey our customers to better understand the value they’ve seen with Umbrella. We surveyed a cross-section of Umbrella customers from all industries, company sizes, regions and use cases.
Here are some highlights from the survey:
- 82% of our customers surveyed said that they saw value after deploying Cisco Umbrella in less than a week. And nearly half of respondents saw value in less than a day!
- Nearly two-thirds of the respondents reduced malware infections by 75% with Cisco Umbrella.
- 84% of respondents were able to cut malware infections by half.
- Three-fourths of the participants stated that “fast and easy deployment” is the top benefit of using Cisco Umbrella.
Here’s what you told us in our latest survey, issued by TechValidate.
“As we are using Cisco SD-WAN, Umbrella has made it possible for us to break out to the Internet at each global site enabling faster performance to cloud services being utilized while still protecting our environment, both on-site and offsite.” — IT Manager, Medium Enterprise Industrial Manufacturing Company
Source: TechValidate, TVID: 667-A6D-9A6
Cisco Umbrella and Cisco clinch top SC Media awards
With these customer results it’s no wonder SC Media recognized Cisco Umbrella’s value for small and midsize enterprise customers, who are increasingly favoring cloud security, and seeking simple deployment and management. SC Media, one of the industry’s most respected media outlets named Cisco Umbrella Best SME Security Solution as the top security service for small and medium enterprises.
Small and medium enterprises face constraints with smaller security teams and internal resources, making security especially difficult to manage. We’re committed to offering all of our customers effective security that is simple to deploy and easy to manage. A value proposition that is particularly critical in an increasingly cloud-first, work from anywhere environment.
SC Media also honored Cisco by awarding us its highest honor: Best Security Company. We’re thrilled to receive industry recognition for the hard work across Cisco that has led to award-winning solutions and a commitment to helping customers simplify the way they connect, control and secure their environments.
Cisco named a 2021 Gartner Peer Insights Customers’ Choice for Secure Web Gateways in Midsize Enterprise and North America
This just in. Cisco was named a Customers’ Choice in two categories in the 2021 Gartner Peer Insights ‘Voice of the Customer’: Secure Web Gateways report. Cisco was recognized with the Customers’ Choice distinctions for the North America region and for Midsize Enterprise (reflecting companies that are 50M-1B in revenue USD). Positions in the report are determined by Peer Insights customer review scores and volume of reviews received in the 18-month review period, ending 30th April 2021. In order to be named a Customers’ Choice, Cisco met or exceeded both the average Overall Rating and the average User Interest and Adoption for both Company Size and Region segments. SWG is a critical component of the SASE (Secure Access Service Edge) concept and we are excited to help our customers along this journey.
The recognition is based solely on customer feedback shared in the reviews. We believe this distinction is a testament not just to Cisco Umbrella as a product but to our customers’ successful deployments and outcomes achieved!
“Umbrella has played a key role in our efforts to secure our employees and devices regardless of location and trust of the underlying network. We have seen the product grow and mature over a number of years where Cisco have now successfully brought together a lightweight DNS and web proxy solution providing significant first line protections this combined with comprehensive log integration has also significantly enhanced detection capabilities for known and emerging threats.”
Read the full review here.
— CISO, Media Company
In addition to this amazing recognition from our customers, IT Central Station recently named Cisco Umbrella as a Leader and placed #1 in its rankings of the “Top 8 Web Security Gateway Tools.” IT Central Station is a dynamic community site with reviews, recommendations, and other expert advice for technology buyers. It enables knowledgeable experts, including real users and independent consultants, to share their expertise in a high quality community of decision makers. The distinction is based directly on feedback shared in its customer reviews.
SMEs and the journey to SASE
Many organizations of all sizes grapple with how to secure users, applications and assets. But despite the challenges small and midsize businesses often face, when it comes to implementing SASE, SMEs may have a hidden advantage over large enterprises. In Gartner’s “2021 Strategic Roadmap for SASE Convergence” report, Gartner notes that a full SASE implementation is contingent on “a coordinated and cohesive approach across network security and networking teams.” Small and midsize enterprises may have tighter alignment between security and networking teams, less rigid organizational structures, or not have a separate security team at all. These characteristics make SMEs well-positioned to execute on their SASE visions faster!
For ideas on how to start your SASE journey, learn more in Gartner’s report: “2021 Strategic Roadmap for SASE Convergence”.
Gartner, 2021 Strategic Roadmap for SASE Convergence, Neil MacDonald, Nat Smith, Lawrence Orans, Joe Skorupa, 25 March 2021
Gartner, Gartner Peer Insights ‘Voice of the Customer’: Secure Web Gateways, Peer Contributors, 10 June 2021
The Gartner Peer Insights Customers’ Choice badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.